How to create the perfect Casino Customer Service to offer gambling help.

There is one question in the mind of every casino out there. How do you build up a great customer service for your casino? Robinson and Associates, Inc., a global casino consultancy firm has come up with an interactive image which helps in answering these question by offering various tips on how to improve and build up a comprehensive customer service for your casino.

Martin R Baird, CEO of Robinson and Associates feels “While inquiring about the customer service, every casino executive has the same target. To build up such a relationship with their customer, so that they become more regular to the casino. “. The company is working on new ways in order to provide tips to their clients for gambling help.

The ThingLink image has interactive icons which explore topics like:

• How to get serious with customer service team while training them.
• They try to learn what the players and guests perceive about a Casino customer service.
• The benefits of providing a fun-filled training to the customer service team.

These topics make sure a player gets the best gambling help by the casino staffs.

Robinson and Associates Inc is based in Bosie, Idaho and has been the global consultants for casinos from the last 20 years. It is an associate member of The National Indian Gaming Association and a member of Casino Management Association Martin R Baird serves as the current CEO of the company. They are working tirelessly in the effort to help casinos to increase their overall profits and revenue by providing tips and analysis on how to improve the service a guest receives in the Casino. It recently developed Simply Share, which is a platform through which customer can share real-time feedback and makes easier for a player to interact directly with the casino rather than asking their doubts on the social media page and other forums.

You can visit the company’s website, or get in touch with Lydia Baird, who is the director of business development.